What soft skills are most important in retail?
Retail needs talent that can make decisions, create, and take responsibility for the customer experience.
How are soft skills, work with data, and technology related?
Working with data should mean selecting the right data, not just collecting it.
What role does middle management play in people development?
Middle management has a major role in recruitment, onboarding, and motivating people.
How are mentoring and onboarding developing in retail?
Mentoring and on-site mentoring are among the common ways of developing people in retail.
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