What is artificial intelligence used for in procurement and travel processes?
After a trip is approved, the system can offer a flight and hotel based on the user profile.
What tasks can the FAQ bot handle, and what was its volume of conversations?
The mobile app allows users to save receipts, create transactions via OCR, and work with reports on the web as well.
How does the chatbot support discount negotiation, and where are its limits set?
The discount-negotiation chatbot has defined logic, discount limits, and exception control.
What types of internal customer can influence changes in procurement?
After the first quarter, the FAQ bot handled about 700 conversations, and 95 questions were resolved in the app.
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