How should innovations in retail stem from customer needs and not just from technology?
Innovations in retail should stem from customer needs and specific data.
What role do private labels, personalization, and added value play in retail growth?
Private labels continue to grow, and their share of purchases reaches about 27 percent.
How should retail cope with price pressure, digitalization, and changing shopping behavior?
Personalization, quality, and added value are more important for growth than price alone.
How can technological innovation be combined with sustainability and packaging or reporting requirements?
Automation, planning, and work with shared data are becoming increasingly important in retail.
How much are online FMCG shopping and self-service formats already changing customer behavior?
Online FMCG shopping and self-service formats already make up a visible part of customer behavior.
What are sustainability, recyclable packaging, and limits on greenwashing addressing in retail today?
Sustainability, recyclable packaging, and limits on greenwashing are among the important operational topics.
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