How does mental health in retail affect working with people and performance?
Employee mental health is seen as a growing topic.
What demands on employees are increased by technology and changes in operations?
Technology is changing the expected skill set and increasing the emphasis on personal readiness for change.
How can freedom, responsibility, and care for people be balanced in a rapidly changing environment?
The discussion returned to the tension between performance and care for people as well as between efficiency and resilience.
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