Which factors will change the future of people in retail the most?
Technology is changing the expected skillset and increasing the emphasis on personal readiness for change.
How is the expected employee skillset changing as a result of technology?
Employees' mental health is perceived as a growing topic.
How can performance, responsibility, and care for people be balanced?
Team autonomy is increasing, along with the transfer of responsibility to people in operations.
What role do mental health and transparent pay play?
Generation Z and Alpha are described as different, but beneficial for both work and learning.
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