What factors shape the future of people in retail the most?
Technology is changing the expected skillset and increasing the emphasis on personal readiness for change.
How are the expected skillset and readiness for change evolving?
Employees’ mental health is seen as a growing topic.
Where does the balance between performance, care for people, and resilience tip in practice?
The importance of balancing freedom and responsibility, performance and care for people, as well as efficiency and resilience, is increasing.
What role do transparent compensation and mental health play in this change?
Transparent compensation is among the topics being monitored in the area of people in retail.
How is retail coping with the rapid development of technology and the legal framework?
The legal framework often fails to keep up with the rapid development of technology and work.
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